Shipping
When you place your order, we begin processing your items as quickly as possible. Please bear in mind that each piece of jewelry or accessory may require some time for quality construction before we can ship in order to ensure the highest quality. Most orders will be shipped within 28 to 48 hours. However, in peak seasons and holidays, shipment can take up to 5 business days.
When you order multiple products, the orders may come from different suppliers. In this case, it could happen that you will receive your products in different packages and at different times.
Our suppliers are located throughout different parts of the world Including but not limited to parts of Asia. Due to our commitment to providing you with quality service,we have been able to partner with companies across the world who are more than willing to compliment our business ethics to bring you exclusive and quality items at unbeatable prices.
You can rest assured you are in the best hands possible and all of your purchases with us are backed by our 100% satisfaction guarantee.
Delivery times
USA Customers
| Shipping from our USA Facility | 2-7 Business Days |
| Shipping from our Manufacturers | 5-15 Business Days |
EU Customers
| Shipping from our Manufacturers | 5-15 Business Days |
International Customers
| Shipping from our Manufacturers | 7-28 Business Days |
** THESE ARE ESTIMATED DELIVERY TIMES. Items may arrive anytime during the specified range. Please be advised that sometimes there may be delays due to the shipping carrier or international customs sorting.
Shipping Rates
Free Shipping Details
We offer free shipping over $75 on all products on Chokaholics. All orders under $75 will be charged a flat fee of $9.99 which is applicable to all orders (worldwide or domestic). We highly recommend meeting the Free Shipping threshold to save on on shipping.
International Shipping & Custom Duties
We have received and fulfilled orders from over 50 countries across all the different continents. Please note that customs can hold up a package for a number of days, because we work with reliable couriers, this rarely happens and if it does it will be handled efficiently and you will be advised accordingly. We are not responsible for Customs Fees as applicable to each country and the customer will be fully responsible to pay all custom duties.
How much is shipping?
We offer free shipping worldwide over $75. Any order under $75 will be charged a flat fee of $9.99 on all items on a complete order.
How long does it take for an order to arrive?
This depends on the country that the product ordered was ordered from. Kindly refer to our shipping chart for further details. Due to the current pandemic which has unfortunately caused a delay in worldwide shipping, most items will arrive in about 1 - 15 Business days for domestic. International orders can take up to 1- 28 Business Days. If you're still not sure, just email us. We're happy to help.
Why have I not received any order confirmation details?
Most times this is because our customers have accidentally entered their email information incorrectly. Throughout the process we send 2-3 emails, including an order confirmation, a fulfillment notice, and a shipping notice. We aim to keep our customers updated at all times. We will also provide you with a tracking number so you have peace of mind knowing where your order is at all times.
If you believe you may have entered your email incorrectly please contact us and we will fix it for you.